Frequently asked questions

How do I make my first payment?

After your loan closes, you will receive instructions by email and in writing on where to direct your first payment.

In some cases, your first payment will be made directly to us. In others, your loan may be transferred to our subservicing partner quickly enough that your first payment will go through them.

Official notification of your payment instructions will come via US mail and should arrive no fewer than 10 calendar days before your payment is due.