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Frequently asked questions

What does a loan processor do?

A Loan Processor (also known as a Processing Expert) is the person responsible for preparing your mortgage application and documentation before it goes to the Underwriter. It's their job to collect and review your income, credit, and asset documentation and ensure that everything aligns with what you stated on the application. You can reach Better Mortgage Processing Experts via call, text, or email at any time during your application process.