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Frequently asked questions

How have self-employment requirements changed?

COVID-19 has caused a few minor changes to the way we verify self-employment income. We’ll need to gather a bit more information, but not much else has changed.

This means we may need to ask for extra documentation, like an audited year-to-date profit-and-loss statement, or an unaudited statement along with two business depository account statements. We may also ask a few questions about how COVID-19 may have impacted your business, such as:

  • What products and services does your business provide?
  • Has your business closed for any period of time?
  • Has your business been classified as "essential?"
  • Have you received the Paycheck Protection Program (PPP) or other loans/grants as a result of COVID-19?

See more about how Better is responding to COVID.