Better Social Media Guidelines

👋Hello there, current and future homeowners! Welcome to the home for your home. Our online communities are a place for people to learn, share their experiences, and connect. While engaging with any of our social media platforms, please keep the following guidelines in mind:

Private or Confidential Information
🚫Please do not provide your private or confidential information on any of our social media platforms. For questions about your account, please call (415) 523 8837 or email hello@better.com.

Please do not provide the personal information of others if you have not been granted permission to provide it in a public post, or if it may otherwise be viewed as an invasion of privacy.

Commenting and Sharing Opinions
✅ Please be respectful when sharing your opinions. We’re happy to answer any questions or listen to any concerns with our content, but reserve the right to remove abusive, offensive, or unlawful comments.

Better’s Right to Remove
Better reserves the right to remove content or comments that violate our social media community guidelines or that, in our sole discretion, we consider to be offensive. In addition, comments posted with the intention of “spamming” our accounts may be removed.

Comments posted with the intention of selling a product or service, or posted drive traffic to a website for personal, political, or monetary gain will be taken down.

When necessary, we may suspend or remove users for our community that violate these guidelines. In extenuating circumstances, we reserve the right to report violations to relevant authorities if they violate applicable channel rules or laws.

Third Party Disclaimers
Facebook, Instagram, LinkedIn, Pinterest, Twitter and YouTube are owned by third parties that are unaffiliated with Better. Better is not responsible for the privacy or security policies at these sites or other third party sites that may be linked to from within them.

Important Information
Better is not responsible for views expressed on our online communities other than our own. The opinions, statements and viewpoints expressed by community participants, including Better employees, do not necessarily reflect the opinions of Better or constitute an official position of Better.

Changes to Community Guidelines
Better reserves the right to change these guidelines at any time at its sole discretion. Your continued use of Better’s social media platforms and online communities after such changes to these guidelines are made will be deemed your acknowledgement and acceptance of the changes. Please review the Better Community Guidelines regularly.