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  • About Better Mortgage

    • Why choose Better Mortgage?
    • Is Better Mortgage a direct lender?
    • Will Better Mortgage service my mortgage?
    • Does Better Mortgage offer mortgages in my state?
  • Loan types and products

    • What types of mortgages does Better Mortgage offer?
    • Do you offer loans for investment properties?
    • Do you offer VA or USDA loans?
    • Do you offer construction or commercial loans?
    • Do you offer HELOCs or second mortgages?
    • Do you offer Texas Cash Out Home Equity Loans?
    • Do you offer loans for the purchase of foreclosure or bank-owned properties?
    • Do you refinance homes that are held in LLCs?
    • Does Better Mortgage offer FHA loans?
    • What is the minimum FHA loan credit score Better Mortgage requires?
    • How do I qualify for an FHA loan with Better Mortgage?
    • What is the minimum FHA loan down payment amount Better Mortgage allows?
    • What is the FHA debt-to-income ratio limit at Better Mortgage?
  • Better Price Guarantee

    • What's the Better Price Guarantee?
    • What is a Loan Estimate?
    • What's the fine print?
    • How does Better Mortgage keep their prices so low?
    • Rates

      • How does Better Mortgage determine my mortgage rate?
      • Will I get the same rate I was quoted?
      • What is included in the monthly payment?
      • What are points and credits?
      • How do I get the Better Real Estate discount?
      • What's the fine print for the Better Real Estate discount?
    • Locking

      • What exactly does "locking" mean?
      • Can I choose a different rate or loan product after I lock?
      • What if I need to break my lock?
      • What happens if my lock expires before my loan is complete?
    • Home purchase loan costs

      • Where can I get a cost estimate?
      • Does Better Mortgage charge lender fees?
      • How much will it cost me to buy a home?
      • When will I need to pay these costs?
      • Which third-party fees will I be charged?
      • Which third-party fees does the seller pay?
      • Does Better Mortgage charge pre-payment penalties?
      • Refinance loan costs

        • How much will my closing costs be?
        • What fees and costs can I expect with Better Mortgage?
        • When will I be expected to pay fees?
        • What will be the payoff amount of my current mortgage?
        • Does Better Mortgage charge pre-payment penalties for refinance?
        • Pre-approval letters

          • What is a pre-approval letter?
          • What types of pre-approval letters does Better Mortgage offer?
          • How do I get a pre-approval letter?
          • How long does it take to get a pre-approval letter?
          • How much does it cost to get a pre-approval letter?
          • Will my verified pre-approval letter look different than my basic pre-approval letter?
          • Is a hard credit pull required to get a verified pre-approval letter?
          • Why would my verified income be different than my stated income?
          • Why would my verified assets that are used to determine my down payment be lower than expected?
          • Who can I contact if I have questions about my verified pre-approval letter?
        • Income

          • How do I know if I qualify as self-employed?
          • What documents and information are used to verify self-employed income?
          • Why do I need to provide a 2-year history of self-employed income? What if I can’t?
          • Why would my verified income be different than my stated income?
          • How have self-employment requirements changed?
          • Loan process

            • Will I have a point of contact at Better Mortgage?
            • Am I committing to Better Mortgage by getting pre-approved?
            • What do I need to do to lock my rate?
            • How quickly can I close my loan?
            • Do I need to have an escrow account?
            • Can I transfer my current escrow account?
            • Is my data secure?
            • When should I get a real estate agent?
            • Credit scores

              • How does my credit score affect my mortgage?
              • How can I get my credit report?
              • What is a soft credit check?
              • What is a hard credit check?
              • What if I think my score is incorrect?
              • What if I don't recognize a credit line that's listed on my report?
              • How do multiple credit checks work?
              • How do you choose which credit score to use?
              • What if I’m applying with a co-borrower?
              • Is my credit score too low to apply?
              • Appraisals

                • What is an appraisal?
                • Why do I need an appraisal?
                • Can I use or transfer a recent appraisal?
                • I know an appraiser. Can he or she complete my appraisal report?
                • How long does an appraisal inspection take?
                • What is the difference between a home inspection and an appraisal?
                • How does the appraiser determine the value of my home?
                • If the appraised value of my home goes up, will this affect my taxes?
                • What does an appraisal report look like?
                • Which home improvements add value to a home?
                • Is my appraisal payment refundable?
                • Loan servicing

                  • I have questions about my loan. Who can I contact?
                  • What are the next steps in my loan process?
                  • How will my loan be serviced after closing?
                  • What is the role of a servicer, and what is a subservicer?
                  • I thought Better Mortgage is a direct lender, not a broker
                  • Will Better Mortgage help me if there are concerns with my transfer?
                  • Does this mean I have a new point of contact?
                  • How do I set up an account for payments?
                  • How do I make my first payment?
                  • How long will it take for my credit report to update?
                  • Looking for your payment portal?
                  • Is Better Mortgage offering any COVID-19 relief to borrowers?
                  • I received a postcard asking me to call a toll-free number about an important matter regarding my mortgage with Better. Did Better Mortgage send this?
                  • Homeowners Insurance

                    • What is Better Cover?
                    • Does Better Cover offer other types of insurance?
                    • Can Better Cover match my current homeowners insurance policy or quote?
                    • Do I have to use a Better Cover policy, or can I use my own?
                    • Can I wait to purchase a homeowners insurance policy with Better Cover after my loan has been funded?
                    • What should my dwelling coverage be?
                    • How do I switch my homeowners insurance policy?
                    • Can I see homeowners insurance quotes after I’ve already uploaded my own policy?
                    • How do I pay for my new homeowners insurance policy?
                    • Can I adjust my homeowners insurance coverages?
                    • Does getting a homeowners insurance quote affect my credit score?
                    • What is the difference between Replacement Cost Value (RCV) and Actual Cash Value (ACV)?
                    • Mortgage points and credits

                      • Does Better Mortgage allow you to purchase points on a mortgage?
                      • Can I buy mortgage points to lower my rate for a jumbo loan at Better Mortgage?
                      • Does Better Mortgage allow you to purchase points on a mortgage?
                      • Does buying mortgage points increase my closing costs?
                      • How do I know if buying mortgage points is worth it?
                      • What are points and credits?
                      • What is the maximum amount of points Better Mortgage would charge on any given loan?
                      • What is the most lender credit Better Mortgage offers customers?
                      • Which loans does Better Mortgage allow you to purchase points?
                      • When would Better Mortgage consider a rate option "out of bounds" or ineligible?
                      • What is the lender credit limit at Better Mortgage?
                      • Home Line of Credit

                        • What is the Better Home Line of Credit provided by Notable?
                        • Who is Notable?
                        • I’m a Better customer—should I take advantage of the exclusive Better Home Line of Credit?
                        • What is unsecured debt?
                        • What is a closed-end line of credit?
                        • Is the Better Home Line of Credit a credit card?
                        • How is the Better Home Line of Credit different from a HELOC?
                        • Am I eligible for the Better Home Line of Credit?
                        • Which states is the Better Home Line of Credit available in?
                        • What if I don’t use my Better Home Line of Credit loan?
                        • Where can I spend my Better Home Line of Credit?
                        • What are the retailer discounts in the form of Cash Back Credit?
                        • Which vendors give cash back statement credits?
                        • How soon after applying for the Better Home Line of Credit will I be able to use the funds?
                        • When can I access my Better Home Line of Credit?
                        • Are there spending requirements for the Better Home Line of Credit?
                        • When can I apply for the Better Home Line of Credit?
                        • Will applying for a Better Home Line of Credit impact my Better Mortgage application?
                        • Will applying for a Better Home Line of Credit impact my credit score?
                        • Are there prepayment penalties for the Better Home Line of Credit?
                        • What happens if I don’t make payments on my Better Home Line of Credit?
                        • How and when do I make payments on my Better Home Line of Credit?
                        • How long do I have to pay back my Better Home Line of Credit loan?
                        • Title and Settlement services

                          • What is Better Settlement Services?
                          • What are title and title insurance?
                          • Do I need to repurchase title insurance when I refinance?
                          • What are title fees?
                          • What does a title company do?
                          • Can I choose my own title company?
                          • What is the difference between title and deed?
                          • What happens at closing, and what should I bring?
                          • When and how does disbursement happen?
                          • Is it safe to wire money to a title company?
                          • Why are taxes paid through the title company?
                          • How can I get in contact with Better Settlement Services (BSS)?
                          • Jumbo loans

                            • What are the Jumbo Loan amounts offered at Better Mortgage?
                            • What qualifies as a Jumbo Loan at Better Mortgage?
                            • What kinds of homes does Better Mortgage offer Jumbo Loans for?
                            • How do I get pre-approved for a Jumbo Loan with Better Mortgage?
                            • Does Better Mortgage offer Jumbo Loans?
                            • Are Better Mortgage jumbo loan rates and conforming rates different?
                            • Can I buy mortgage points to lower my rate for a jumbo loan at Better Mortgage?
                            • Does it take more time to close on a Better Mortgage jumbo loan?
                            • Do I need to pay mortgage insurance if I get a jumbo loan through Better Mortgage?
                            • What kind of terms are available with Better Mortgage jumbo loans?
                            • What credit score do I need to qualify for a jumbo loan at Better Mortgage?
                            • What DTI do I need to qualify for a jumbo loan at Better Mortgage?
                            • What is the down payment minimum for a jumbo loan at Better Mortgage?
                            • Can I still qualify for a jumbo loan at Better Mortgage if I have multiple loans?
                            • What are the mortgage fees for a jumbo loan at Better Mortgage?
                            • Better Appraisal Guarantee

                              • What is the Better Appraisal Guarantee?
                              • How does the Better Appraisal Guarantee work?
                              • Who is eligible for the Better Appraisal Guarantee?
                              • What is an appraisal contingency?
                              • What’s the fine print of the Better Appraisal Guarantee?
                              • Better Cash Offer

                                • What's the fine print of the Better Cash Offer?
                                • Where is the Better Cash Offer available?
                                • How do I make a Better Cash Offer?
                                • How do I get approved for the Better Cash Offer?
                                • Am I required to use Better Mortgage for the Better Cash Offer?
                                • When do I lock my rate for a mortgage for the Better Cash Offer?
                                • What kinds of properties can I use the Better Cash Offer program on?
                                • What happens if I get approved for the Better Cash Offer but don't find a home?
                                • Does the Better Cash Offer have a financing contingency?
                                • Does the Better Cash Offer have an appraisal contingency?
                                • Does the Better Cash Offer have a home inspection contingency?
                                • Better Closing Guarantee

                                  • What is the Better Closing Guarantee?
                                  • How do I qualify for the Better Closing Guarantee?
                                  • What is considered closing on time?
                                  • What is not covered by the Better Closing Guarantee?
                                  • What's the fine print for the Better Closing Guarantee?
                                  • Who is eligible for the Better Closing Guarantee?